Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Guarantee

  • Each ticket that you submit to the tech support staff will be answered in approximately 1 hour. All general problems will be solved immediately. Nevertheless, if the assistance inquiry you have sent requires aid from a certified admin technician, we will forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Professional Technical Assistance Service

  • Our technical assistance staff is going to be on duty for you day–and–night to to take care of all service inquiry tickets that you send. We offer customer help and support for the apps that are pre–installed on your server. These include our custom designed Site Control Panel, the preferred Operating System as well as the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that is offered without charge along with your virtual server, you will discover an information–rich Help section, that features everything you should be informed on when controlling your web sites and applications. We have integrated a wide array of how to reports and video courses that illustrate the general website administration responsibilities in an easy to comprehend manner.