1 hour ticket response
Our team of support engineers is devoted to offering fast answers to each of your queries. We will review your helpdesk ticket immediately after it has been received and will get back to you with a solution to your problem within less than one hour after the support ticket submission. As a matter of fact, our average customer support ticket response time is twenty minutes.
A First–Rate Support Service
We’ve got a team of web hosting support experts who will be happy to reply to all your queries anytime you need assistance. Most of our client care staff members have many years of experience in the Linux shared website hosting niche, which suggests that you can constantly count on fast and detailed answers to your queries.
An Intuitive Help Center Section
Built into the Site Control Panel is an easy–to–navigate Help Center, which offers you various information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and web site management articles, watch our educational video tutorials or examine the F.A.Q. database.