Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help team is taught to immediately attend to all Linux shared website hosting clients’ queries and guidance requests. Via our ticketing system, you’ll be able to send your request and a support team fellow member will, no doubt get back to you in only maximum sixty minutes. Basically, practice has shown that the usual resolution time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime necessary. Our staff of specialists will undoubtedly be on–line for you 24x7x365 to reply to all of your doubts and to correct any problem you might have. You can post a support ticket from your Site Control Panel or send us an e–mail any moment. In addition, on business days, you could phone us or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has built–in a detailed practical knowledge base into the Control Panel allowing you to have important step by step details whenever you want. Each part of the Control Panel possesses its own contextual help area displaying a variety of how–to articles. We have also made videos to offer you a greater visual representation of the way in which to carry out any given procedure.