Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help section built into OmniSence Digital’s Site Control Panel features a collection of help articles and frequently asked questions. Aimed towards resolving any common issue that you might stumble upon, they are contributed by our support team of skilled technicians.

  • Top quality support service
  • How–To Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly display how to troubleshoot a common problem related to your Linux shared website hosting account. You can find the video tutorials in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer support service and a 1–hour support ticket response time guarantee. Our competent support engineers will be available to you night and day to respond to your inquiries and to take care of any problem that you might stumble upon. Simply open a tech support ticket from the Help section and we’ll reply back to you momentarily.