If your website hosting supplier supplies live chat support, you'll be able to talk to a representative in real-time and learn useful info or get an issue resolved in a timely manner. The basic advantage of using chat as an alternative to calling to talk with a live person is that you need only a computer with access to the world wide web, which means that you won't pay any charges in case you're in a different state or country. Furthermore, it is simpler to copy and paste info for instance domains, usernames or error messages in other words details which are sometimes difficult to give to the other side on the telephone. The live chat is also a much quicker solution to contact the website hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some problem needs more time to be dealt with, you're able to do something different while you wait for support on the live chat, so that you will not waste time - something that is impossible in case you're on the phone.
Live Chat Support in Shared Website Hosting
Together with the telephone and ticket support, our company provides live chat support too. You'll be able to get in touch with us every single day, which includes weekends and holidays, and we will give you more details about the Linux shared website hosting that we offer in case you are not a customer yet, or about basic and billing questions if you already have an account. Although for strictly technical issues you'll need to open a trouble ticket to the technical support team, because such issues require extra time to be taken care of, you can still get in touch with us on our live chat for some tech information. To give you an example, we will help you set up an email address in your email client or troubleshoot a variety of problems, saving you considerable time. Even if our phone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is available every day, even on weekends and holidays. It is the most effective way to learn more information about our Linux semi-dedicated hosting if you don't have an account yet or to get some problem resolved in case you are a customer and our customer care agents will assist you in real time no matter what time of the day you join the chat. In case you are unsure which plan is better for your web sites, in case you need advice whether you should order a particular upgrade and how to order it or when you've got problems setting up an email account on your machine, you're able to get in touch with us and we'll give you the necessary information promptly. Our live chat is available even after our phone lines are off for the day, which means that if you have an account here, you can rest assured that you'll always find instant assistance with any question or trouble that pops up.