A ticketing system is the most common correspondence medium that web hosting providers offer to their clients. It is typically part of the billing account and is the most efficient way to resolve an issue that takes some time to examine or that needs to be forwarded to an administrator. In this way, all comments given by either party will be kept in one place in case somebody else needs to work on the given problem and the information in the ticket will be accessible to all parties. The negative aspect of using a ticketing system with most hosting platforms is that it is not included in the hosting Control Panel, which goes to say that you will have to log in and out of at least two accounts in order to execute a given procedure or to get in touch with the hosting company’s customer support staff. If you want to administer several domains and each one is hosted in its own account, you’ll have to use even more accounts simultaneously. Also, it might take a substantial span of time for the provider to respond to your ticket.