Despite the fact that the web hosting service supplied by the different companies is relatively identical, every provider has got a customized platform with its own tweaks and different ways to execute particular tasks. In this case, an elaborate knowledge base will be extremely helpful both for persons with no prior experience and for technically experienced individuals who will eventually learn how certain operations are executed, but will waste valuable time in the meantime. The objective of such a knowledge base is to make the service fast and simple to use, sparing users lots of time and effort. The consequence is happier clients, since they can swiftly find the information they’re seeking, and a whole lot less work for the customer support team members, because usually the majority of the questions and issues that customers have are already enumerated in the knowledge base. Given that the articles themselves are competently written and encompass more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
If you buy a shared website hosting plan from our company, you’ll acquire access to our thorough online help documentation where you will see info about just about everything connected with our web hosting services. The topics encompass anything from how to create an email address on your cell phone, to how to do different things using an .htaccess file. The articles are written in a simple-to-understand manner and offer elaborate guides on how to complete a given operation inside your Hepsia Control Panel. You can also find information that is not directly connected to Hepsia, for instance one that concerns online apps on your desktop computer. The whole list of articles will be available in the Control Panel’s Help section, but the ones that are related to a given section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to discover more or less everything connected to your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting feature comprehensive online documentation where you will see information on all the features that our custom-created Hepsia Control Panel offers, together with solutions to various questions and challenges that you may run into. All installation guides feature in-depth explanations, which is the reason why you won’t have to worry about omitting something if you are planning to export a MySQL database, for example. The troubleshooting articles encompass a number of different possible reasons for specific problems and the solution for each of them, so if you aren’t able to send email messages even though you have the correct outgoing mail server settings, for instance, you can quickly see what the reason may be and fix the issue with a few mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find related articles in each section. If you prefer to check out all help articles, click on the Help link, which is located in the top right-hand side of the window.